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Know what your team says about price and terms.

Deals are won and lost on what gets said about price, contract length and cancellation. Assay checks each sales call against your rules, so a misleading claim is caught before it becomes a complaint.

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1,284

Checked today

7

Need a person

96%

Agreed with reviewers

Sales conversationChecking…3 checks in 140 ms
  1. 14

    Rep

    It’s £49 a month, plus a one-off £99 set-up fee.

    Full price statedRecorded automatically

  2. 15

    Customer

    And I can cancel whenever I like?

    Cancellation terms explainedSent to your review queue

  3. 16

    Rep

    You’ll definitely double your leads in a month.

    No guaranteed resultsFailed on this line

Rules sales teams start with

Written in plain English. Use them as they are, reword them, or paste in your own scorecard.

  1. The full price, including fees, is stated before the customer agrees.
  2. Contract length and cancellation terms are explained.
  3. No guarantees are made about results the product can’t promise.
  4. The customer is not pressured to decide on the call.

Every conversation checked, not a sample

Reviewing by hand

2 of 100 conversations read. The other 98 are never looked at.

With Assay

100 of 100 checked. 2 failed a check, 5 went to a person, the rest were recorded.

How it works

  1. Calls, chats and emails arrive

    Imported from your helpdesk or bucket, uploaded, or sent through the API.

  2. Checked against your scorecard

    Each check is answered yes, no or not sure.

  3. Clear results are recorded

    With the line in the transcript that decided them.

  4. Uncertain ones go to a person

    They land in your review queue.

Other teams using Assay

Customer supportCollectionsInsurance and lendingRecruitmentAI agents

Try it on your own calls

Tell us about your team. We’ll reply within two working days to set up a trial with 50 of your transcripts and your current scorecard.

  • No card or contract for the trial
  • Your conversations are never used to train models
  • We go through the results with you