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Built for conversations that matter.

Calls with customers contain personal details. We treat them that way.

Your data stays yours

You own your conversations. We use them to run and improve Assay. We never use them to train AI models and we never sell them.

Only your team sees it

Your conversations and results are visible to the people you invite, and no one else.

Protected everywhere

Everything is encrypted, both while it’s stored and while it travels.

You decide who does what

Owners, admins, reviewers and viewers each see and do only what their role allows. Two-step sign-in and passkeys are there when you want them.

Nothing quietly changes

Every change to rules, people and settings is recorded, with who made it and when. Every result keeps its history too, including who changed it and why.

Results you can trust

When Assay sends results to your own systems, each one is signed so your systems know it came from us.

Deleted when you say so

Delete a conversation, a person or your whole organisation and it’s gone, along with their access.

Questions about your data?

Tell us about your team. We’ll reply within two working days to set up a trial with 50 of your transcripts and your current scorecard.

  • No card or contract for the trial
  • Your conversations are never used to train models
  • We go through the results with you