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Fair, consistent screening calls.

Screening calls should ask every candidate the same things and avoid questions you shouldn’t ask. Assay checks each call against your interview guide.

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1,284

Checked today

7

Need a person

96%

Agreed with reviewers

Recruitment conversationChecking…3 checks in 140 ms
  1. 14

    Recruiter

    Can you walk me through your last role?

    Standard questions askedRecorded automatically

  2. 15

    Candidate

    I’d need some flexibility for school pick-ups.

    Flexibility request notedSent to your review queue

  3. 16

    Recruiter

    Are you planning to have more children?

    No family questionsFailed on this line

Rules recruitment teams start with

Written in plain English. Use them as they are, reword them, or paste in your own scorecard.

  1. Each candidate is asked the standard screening questions.
  2. No questions about age, family plans, religion or health.
  3. Salary range and next steps are explained.
  4. The call is recorded with the candidate’s consent.

Every conversation checked, not a sample

Reviewing by hand

2 of 100 conversations read. The other 98 are never looked at.

With Assay

100 of 100 checked. 2 failed a check, 5 went to a person, the rest were recorded.

How it works

  1. Calls, chats and emails arrive

    Imported from your helpdesk or bucket, uploaded, or sent through the API.

  2. Checked against your scorecard

    Each check is answered yes, no or not sure.

  3. Clear results are recorded

    With the line in the transcript that decided them.

  4. Uncertain ones go to a person

    They land in your review queue.

Other teams using Assay

Customer supportSalesCollectionsInsurance and lendingAI agents

Try it on your own calls

Tell us about your team. We’ll reply within two working days to set up a trial with 50 of your transcripts and your current scorecard.

  • No card or contract for the trial
  • Your conversations are never used to train models
  • We go through the results with you